Contact Us

Our office number, 306-992-5516, is SMS-enabled – if you have questions or concerns you can simply send us a text message! One of our agents will respond to your SMS during regular business hours. If you would prefer to give us a call, our office hours are as follows:

Billing Information:

(306) 992-5516 ext 3
Monday to Friday, 8am – 5pm

Sales Information:

(306) 992-5516 ext 1
Monday to Friday, 8am – 5pm

Support Call Centre:

(306) 992-5516 ext 2
Monday to Friday, 8am – 8pm
Saturday to Sunday 9am – 5pm

Customer Portal

ONLINE SUPPORT

If you have an account, you can create a support ticket through the customer portal.

We try to respond to your questions within 12-24 hours, but may not always be able to fully resolve all problems immediately. Some issues require further testing and consideration so we can come up with the right permanent solution.

  • Please note! We do not provide support for customer owned equipment – printers, tvs, security cameras, or any other equipment not installed by the Wood River team.