Starlink Internet Issues: Residents Search for Better Option

Recent occurrences of Starlink Internet Issues have left users in rural Saskatchewan seeking reliable alternatives. Originally celebrated as a beacon of hope for remote communities struggling with poor connectivity, Starlink’s network has faced technical challenges, prompting residents to explore more dependable solutions. 

starlink internet issues

Wood River Internet, a leading Internet Service Provider (ISP), steps in to address these concerns and offer better connectivity and exceptional customer service.


Challenges with Starlink

Starlink, the satellite internet service developed by SpaceX, once promised high-speed connectivity, but it has encountered global issues, affecting Saskatchewan as well. Inconsistent connections and slower-than-advertised speeds, coupled with the weather-dependent satellite technology, have pushed users to seek alternative options.

Starlink’s High Latency Issues

High latency issues have been affecting Starlink’s customers, significantly disrupting their digital activities and driving the quest for good alternatives. These issues are particularly pronounced in the case of Starlink’s satellite-based internet service for rural areas. 

Users experience slow response times when accessing online content or using applications requiring real-time interaction like video conferencing (such as Zoom calls or FaceTime) or online gaming. The vast distance that data must travel between satellites and ground stations leads to latency – the delay between a user’s action and a web application’s response.

The slow internet (high latency) means internet calls drop, or worse yet – the latency happens when customers are trying to purchase online or in-store, which means rural businesses lose money.

It also disrupts fun activities such as streaming movies (Netflix or Prime Video for example) or playing interactive online games. As a result, poor Starlink internet services drive Saskatchewan residents to explore alternative solutions that offer better performance.

Slower Connection Speeds

Users’ frustrations grow because of slower connection speeds in Saskatchewan and around the world, despite Starlink’s promise of high-speed broadband. Reports and independent speed tests reveal inconsistent download speeds that fall short of expectations. 

This inconsistency not only affects regular internet browsing activities but also significantly hampers more bandwidth-intensive tasks such as streaming media or participating in video calls.

Dropped VOIP Calls

The prevalence of dropped Voice Over Internet Protocol (VOIP) calls further complicates matters for satellite broadband users. According to reports from “And as before we had some issues with VoIP calls, which would drop out without warning. The overall experience did not instill confidence in Starlink.”

Besides causing disruptions, these call drops can have negative effects on both business and personal relationships, where effective communication is important. 

Imagine a situation where a virtual meeting gets interrupted due to a dropped connection, or a call with grandkids or favourite aunt living far away suddenly ends – both scenarios can result in feelings of annoyance and frustration.

Other Downsides of Starlink

While Starlink offers a promising solution to internet accessibility challenges, there are several downsides that have come up during its implementation. One major concern is the rising cost of just buying the equipment needed to get connected.

Additionally, reports of poor customer service have negatively impacted the company’s reputation, making people think twice about subscribing.

The Cost of Connection

Huge connection fees and recurring monthly charges for Starlink’s internet services have made Saskatchewan residents explore alternative options. The monthly cost of Starlink’s internet service is $140 CAD. Additionally, enrolling in the service requires payment for the Starlink hardware, with residential use priced at $759 CAD, business use at $3,170, and RV usage at $599.

Further exacerbating the issue is the lack of guarantee for consistent or reliable service despite the high costs, leaving customers paying premium prices for an inconsistent product.

Poor Customer Service

The quality of customer support offered by Starlink, a satellite internet services provider, has been a subject of controversy and dissatisfaction among its users, including in Saskatchewan. 

In summary, Starlink is performing poorly across the board according to Trustpilot. In fact, nearly 60% of users who rated the service gave it a rating of only 1 star.

Alternative Options to Starlink in Rural Saskatchewan

Amidst the challenges posed by Starlink Internet Issues, Wood River Internet emerges as a locally-owned ISP, dedicated to delivering reliable internet in Saskatchewan.

Putting customer satisfaction first, Wood River Internet ensures users get the speeds they are paying for, for both personal and professional subscribers. With speeds of up to 100 Mbps downloads and impressive 20 Mbps uploads, the ISP gives users smooth video conferencing, seamless streaming, and lag-free online gaming.

A significant advantage of Wood River Internet’s service lies in its transparent and fair approach, with no data caps, contracts, or hidden fees, so customers can fully enjoy their internet connections without any surprises.

Compared to the rising costs and poor performance associated with Starlink, Wood River Internet presents an attractive alternative with competitive pricing and an unwavering commitment to reliability. 

By choosing this local ISP, Saskatchewan residents can escape the frustrations of dropped calls, high latency, and slower connection speeds, enjoying the best internet experience backed by a robust and accessible customer support team.

Right now, when you sign up for Wood River Internet Services, you will get the next fastest wireless internet package FOR NO EXTRA CHARGE for 3 months! To take advantage of this offer, visit or call (306) 992-5516.

Starlink Internet Issues: Conclusion

As Saskatchewan residents seek alternatives to navigate the challenges posed by Starlink Internet Issues, Wood River Internet stands as a reliable and customer-centric solution, delivering seamless connectivity, dependable speeds, and exceptional service. 

In the pursuit of a better internet experience, Wood River Internet is committed to transforming the lives of its users, one connection at a time.

Did you know…WRI now offers streaming TV at a fraction of the cost of cableTV. Visit to see what TV plans are available or call (306) 992-5516 to speak to a friendly member of our team.

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